From first call to first day.

Reach out

Call us or send the intake form. We'll ask what you're seeing in your child, their age, whether they have a diagnosis, and who your insurance is with. There is no screening test to pass and no referral required to have this conversation.

If we're not the right fit (wrong age, wrong need, a service we don't provide) we'll say so and point you somewhere better.

Free benefits verification

We call your plan directly and come back to you in writing with your deductible, copay or coinsurance, out-of-pocket maximum, any visit limits, and whether authorization or a referral is required. No cost, no obligation.

Read exactly what we check →

Autism diagnosis

Insurance funds ABA on the basis of a medical ASD diagnosis. If your child doesn't have one, this is the step that has to happen first, and it's the step most likely to stall a family for months. Success On The Spectrum has partnered with NeuroClarity, a virtual practice that evaluates from 18 months up and returns a signed report within days, which is what stops that happening.

How evaluation works →

Admissions paperwork

Three things move this forward, and you can send them all by reply to the email we write back to you: the admissions form, signed at the bottom of each page; a clear photo or scan of your insurance card, front and back; and your child's most recent diagnosis along with any previous ABA, speech or occupational therapy reports.

Old reports matter more than parents expect. They tell the analyst what has already been tried, what worked, and what to stop repeating, which can take weeks out of the assessment.

Download the SOS admissions form (PDF) →

Authorization for the assessment

Before a behavior analyst can assess your child, most plans have to approve the assessment itself. We submit it as soon as your paperwork and diagnosis are in, and insurers usually come back within about a week.

This is the step families are most often surprised by. There are two authorizations in this process, not one, and this is the first.

The assessment day

Once it is approved we book the assessment on a day you can be there. A behavior analyst works out where your child currently is across communication, play, social behavior, self-care and early academics, and interviews you about what matters most at home. Your child plays throughout; it does not feel like an exam, and there is nothing to prepare them for.

Bring lunch and whatever your child normally needs for a full day. You do not have to stay for all of it.

Results, and the plan you agree to

Scoring and writing the report is real work, and the analyst needs a week or two for it. Then the BCBA sits down with you, goes through what they found, and recommends a number of treatment hours per week. You decide what you are actually able to commit to before anything is submitted.

If a goal doesn't match your family's priorities, say so. It's your plan.

Authorization for the hours

The agreed plan goes back to your insurer for the second approval, this time for the treatment hours themselves. We submit it and we chase it. Some plans turn it round in days; some take longer than they should, and if yours does, you'll hear where it stands from us rather than having to ask.

First day, and the transition

New children start with shorter days and build up. Your child meets their RBT, learns where things are, and spends the first sessions building rapport rather than running drills. You're welcome in the parent viewing room from day one, many parents stay the whole first session, and that's fine.